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Hartley & Marks Publishers Ltd. – Canadian publisher of Paperblanks® notebooks, address books and day planners. www.paperblanks.com
The main office responsible for the whole European market is located in Dublin city centre. This is a young, dynamic, multicultural environment
Role & Responsibilities: German Customer Service Agent
•Providing a high level of customer service to our German customers and sales team.
•Managing clients’ orders, checking and processing data
•Updating customers’ records in database & files
•Solving customers’ queries (email and phone correspondence)
•Dealing with logistic, checking stock levels and products availability; verifying deliveries and receipts.
•Credit control
•Liaising and supporting our Sales Team.
Candidate Specification:
•Previous office experience, good computer skills
•Fluent German and English is essential
•Highly motivated and enthusiastic
•Excellent communication skills
•Proactive attitude, team player
•Ability to multi-task and solve problem.
Salary: €25, 500 per year, permanent, full time
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